Services


If you are at risk

If you, or someone you know, is in immediate danger, call 000.

National

1800RESPECT
(1800 737 732)

The National Sexual Assault, Family & Domestic Violence Counselling Line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

24 hours, 7 days a week.

www.1800respect.org.au

Lifeline
(13 11 14)

A national number which can help put you in contact with a crisis service in your state.

24 hours, 7 days a week.

www.lifeline.org.au

Australian Capital Territory

Domestic Violence Crisis Service (DVCS)
(02 6280 0900)

Crisis intervention and counselling, family violence intervention program, education and information for the community.

24 hours, 7 days a week.

www.dvcs.org.au

Canberra Rape Crisis Centre (CRCC)
(02 6247 2525)

Crisis support, counselling advocacy and support programs for men and women.

7am -10.30pm

On call for ACT Health and Police

www.crcc.org.au

New South Wales

NSW Domestic Violence Line
(1800 656 463 / TTY 1800 671 442)

Provides telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

24 hours, 7 days a week.

www.community.nsw.gov.au

NSW Rape Crisis
(1800 424 017)

Provides telephone and online counselling for anyone who is or has experienced sexual violence and their supporters,

24 hours, 7 days a week.

www.rape-dvservices.org.au

Northern Territory

Catherine Booth House
(8981 5928)

Short term crisis accommodation, referral and support for adult and young women over 18 years old.

24 hours, 7 days a week.

www.shelterme.org.au

Darwin Aboriginal and Islander Women’s Shelter (DAIWS)
(2345 2284)

Support, referral, outreach and domestic violence crisis accomodation for Aboriginal and Torres Strait Islander women who are homeless or escaping family violence.

24 hours, 7 days a week.

Dawn House (Darwin)
(8945 1388)

Crisis accomodation and support service for women with children who are experiencing or escaping domestic or family violence.

24 hours, 7 days a week.

www.dawnhouse.org.au

Ruby Gaea (Darwin)
(8945 0155)

Free counselling and support to women and children who have experience sexual assault at any time in their life.

Monday – Friday 8.30am to 5pm.

www.rubygaea.net.au

Sexual Assault Referral Centre (Darwin)
(08 8922 6472)

Free 24-hour emergency service that provids crisis counselling and other support needs to both adult and children who have experienced any form of sexual assault or sexual abuse, either recently or in the past.

24 hours, 7 days a week.

www.health.nt.gov.au/sexual_assault_services

Sexual Assault Referral Centre (Alice Springs)
(08 8952 6075)

Free 24-hour emergency service that provids crisis counselling and other support needs to both adult and children who have experienced any form of sexual assault or sexual abuse, either recently or in the past.

24 hours, 7 days a week.

www.health.nt.gov.au/sexual_assault_services

Queensland

DVConnect Womensline
(1800 811 811)

Free state wide telephone service that provides confidential counselling and referral to crisis accommodation for women and children affected by domestic or family Violence and those who are concerned about a friend or family member.

24 hours, 7 days a week.

www.dvconnect.org/womensline

DVConnect Mensline
(1800 600 636)

Free state wide telephone service that provides counselling and referral for men for a range of issues especially those who have experienced or use domestic and family violence and those who are concerned about a friend or family member.

9am – 12 midnight, 7 days a week.

www.dvconnect.org/mensline

DVConnect Sexual Assault Helpline
(1800 010 120)

Telephone service that provides counselling to women, men and young people who have experienced or are concerned someone they know has experienced sexual assault or abuse.

7.30am – 11.30pm, 7 days a week.

dvconnect.org/sexual-assault-helpline-2

South Australia

Domestic Violence and Aboriginal Family Violence Gateway Services
(1800 800 098)

Counselling and support for women experiencing domestic and family violence.

24 hours, 7 days a week.

www.gatewayservices.org.au

Yarrow Place Rape and Sexual Assault Services
(1800 817 421)
(After hours and emergency 08 8226 8787)

Lead public health agency responding to adult rape and sexual assault in South Australia for people aged 16 years and over.

24 hours, 7 days a week.

www.yarrowplace.sa.gov.au

Tasmania

Safe at Home Family Violence Response and Referral Line
(1800 633 937)

Tasmanian information and referral service where callers are able to access the full range of response, counselling, information and other support services provided by Safe at Home.

24 hours, 7 days a week.

www.safeathome.tas.gov.au

Family Violence Counselling and Support Service
(1800 608 122)

Family Violence Counselling and Support Service offers professional and specialised services to assist children, young people and adults affected by family violence.

9am to midnights weekdays and 4pm to midnight weekends and public holidays.

www.dhhs.tas.gov.au

Victoria

Safe Steps Family Violence Response Centre
(1800 015 188)

Victorian statewide service providing telephone support, information, referral, safety planning and risk assessment for women and children experiencing family violence.

24 hours, 7 days a week.

www.safesteps.org.au

Western Australia

Women’s Domestic Violence Helpline
(1800 015 188)

Statewide service providing support and counselling for women experiencing family and domestic violence.
24 hours, 7 days a week.

Support for men

National

Mensline Australia
(1300 78 99 78)

Supports men who are dealing with family and relationship difficulties.

24 hours, 7 days a week.

www.mensline.org.au

Support for families

National

Relationships Australia
(1300 364 277)

Support groups and counselling on relationships, and for abusive and abused partners.

www.relationships.com.au

Support for children

National

Kids Helpline
(1800 55 1800)

Telephone, email and web counselling for children and young people.

24 hours, 7 days a week.

www.kidshelp.com.au

Australian Childhood Foundation
(1800 176 453)

Counselling for children and young people affected by abuse.

24 hours, 7 days a week.

www.childhood.org.au

Support for people with disability

National

National Disability Abuse and Neglect Hotline
(1800 880 052 / TIS : 13 14 50 / NRS : 1800 555 677)

An Australia-wide telephone hotline for reporting abuse and neglect of people with disability

9am to 9pm weekdays and 10am to 4pm weekends and public holidays.

disabilityhotline.org

Support for immigrant and refugee women

National

The Immigrant Women’s Health Service
(02 9726 4044 / 02 9726 1016)

Specific information and services for immigrant and refugee women.

immigrantwomenshealth.org.au

Support in your language

National

Translating and Interpreting Service
(131 450)

Free phone service to gain access to an interpreter in your own language.

24 hours, 7 days a week.

tisnational.gov.au

Technology safety for women

National

eSafetyWomen

eSafetyWomen is designed to empower Australian women to take control of their online experiences.

The eSafetyWomen resources aim to help women manage technology risks and abuse by giving women the tools they need to be confident when online.

esafety.gov.au/women

Partners

Our Watch

Our Watch is an independent, not for profit organisation established to raise awareness and engage the community in action to prevent violence against women and their children.

www.ourwatch.org.au

The Line

The Line encourages healthy and respectful relationships by challenging and changing attitudes and behaviours that support violence. The Line is an initiative under the National Plan to Reduce Violence against Women and their Children 2010 – 2022 and is funded by the Australian Government Department of Social Services. It is delivered by Our Watch.

www.theline.org.au

ANROWS

ANROWS is a national research organisation that aims to build evidence that will guide policy and practice aimed at addressing the high rates of domestic, family and sexual violence against women and their children.

www.anrows.org.au

White Ribbon

White Ribbon is a primary prevention campaign that aims to prevent and reduce violence against women and girls by working directly with men and encouraging men and boys to take positive action to create change.

www.whiteribbon.org.au

Safe Schools Hub

The Safe Schools Hub is a one-stop shop for information and resources on safe school strategies to assist teachers and school leaders, students, parents, specialist professionals supporting students and pre-service teachers.

www.safeschoolshub.edu.au