Online safety

There may be times when you are looking at this website that you need to exit quickly. You may be worried about someone finding out you have been looking at this website. Here are some tips to help you plan what you can do in case an abusive or violent person is watching what you do online.  

Quick exit button  

There is a ‘quick exit’ button at the top of each page on this website.  

When you click this button, you will immediately leave this website and a new Google search window will open. You cannot press the ‘back’ button to return to this website.  

The quick exit button does not delete your browser history. This means that if someone checks the browser history on your device, they can see you have accessed this website.

Delete your browser history 

Learn more using the links below or search online for how to delete your browser history for your specific browser or device:  

Another option is to close your browser window by pressing the “x” on the top right-hand corner of this window. This will take you to your desktop screen or to the program open behind this window.  

Tech-based abuse 

Tech-based abuse can include things that happen online or that use digital technology. If you are experiencing technology based family, domestic and sexual violence the eSafety Commissioner has an online safety checklist which includes steps you can take to improve your safety.  


Accessibility and usability are important to us. We have considered this when we developed this website. We hope you can find, access and use the information you need. This website has been designed to meet the Australian Government standards. This includes the standards that relate to accessing information. 

This website aims to conform to level AA of the Web Content Accessibility Guidelines version 2.1 (WCAG 2.1). WCAG was developed by the World Wide Web Consortium (W3C). 


This site has been built so it displays responsively on all commonly used browsers and devices. Special features have been included so it still works with accessibility hardware and/or software. 

Please use this contact form to let us know if you can’t access information, or you have other accessibility issues with our website.  

Change the size of the text 

To change the size of the text, change the text display settings in your web browser.  

Navigation aids when using a screen reader 

If you are using a screen reader program or navigating by keyboard using the Tab key, there are a number of aids to help you find your way around the website. 

Skip to content 

For people using screen readers or navigating by keyboard using the Tab key, each page has a link that says “skip to content”. Following this link will skip over the page header and navigation menu to take you straight to the content of the page. The page header and navigation are repeated on every page so this avoids hearing them again and again. 

Skip to navigation 

For people using screen readers or navigating by keyboard using the Tab key, each page has a link that says “Skip to navigation”. Following this link will skip over the page header and go to the main site navigation menu. The page header is repeated on every page so this avoids hearing it again and again. 

Help with downloading documents and files 

There are many documents and media files for download on the website. Here are a few tips about accessing those resources. 

Some documents are available in a variety of formats 

To make it easier for you to access information, documents are published in more than one format. Where possible, we try to make content available in HTML. 

This website has a number of documents that cannot be provided in HTML format. We have taken steps to ensure where possible that alternate formats are available. We may provide documents in different formats including: 

  • Microsoft Word (doc) 
  • Rich Text Format (RTF) 
  • Portable Document Format (PDF) 
  • Zip for larger files 
  • HTML for web browsers 
  • basic text (txt)

Some documents are also published in easy to read formats. 

Help with accessing PDF files 

To read PDF documents you can either use a browser that can open pdf files, or you will need the Adobe Acrobat Reader or similar installed on your device. If you do not have Adobe Acrobat Reader you can download it for free from 

Downloading documents 

You can download documents and open them to read in your web browser or other applications. You can also save them to your computer to read offline. 

To read a downloadable document in your web browser simply click the link to the document. The document must be of a type than can be read in your web browser, for example PDF. 

To save a downloadable document right-click on the download link and select the Save link or Save target option. An alternative way to save a PDF is to select the document’s link and the browser will have options presented on the page to save the document. 

Plain and simple language 

We have tried to write the information on this web site in plain and simple language. This helps make it easy to understand for as many people as possible.